Nwachukwu CHIMA Abel

Nwachukwu CHIMA Abel

Software QA Automation Engineer
nwachukwuchima312@gmail.com, 431101, Lagos, NG.

About

Highly experienced Software QA Automation Engineer with over 15 years of proven expertise in developing automated testing suites and comprehensive test strategies. Consistently reduced test cycles through advanced automation tools and mentored QA teams, ensuring high-quality, compliant software deployments. Eager to leverage deep cross-functional collaboration skills and drive innovation in a global leadership role, particularly within the unmanned systems sector.

Work

Alliance Consulting and Digital Solutions (Subsidiary of Alpha-Beta Consulting LLP)
|

Software Quality Assurance Analyst

Lagos, Lagos State, Nigeria

Summary

Led end-to-end testing initiatives for 10+ software releases annually, ensuring 98% defect-free deployments while adhering to established QA practices and standards.

Highlights

Spearheaded end-to-end testing for over 10 annual software releases, achieving a 98% defect-free deployment rate and upholding stringent QA standards.

Automated over 60% of regression tests using Selenium and Postman, cutting test cycle time by 30% and establishing consistent quality benchmarks.

Designed and implemented comprehensive test strategies, integrating manual and automated approaches across web and mobile platforms to optimize test suite effectiveness.

Collaborated effectively with Agile teams, resolving over 300 bugs and quantifying risk/benefit relationships to ensure project stability.

Authored 500+ detailed test cases, comprehensive test plans, and bug reports using Microsoft Azure, JIRA, and Confluence, ensuring compliance and robust reporting.

Alpha-Beta Consulting LLP
|

Business Analyst

Lagos, Lagos State, Nigeria

Summary

Facilitated over 15 requirements-gathering sessions with stakeholders across finance, HR, and operations, translating business needs into functional specifications.

Highlights

Facilitated over 15 comprehensive requirements-gathering sessions with diverse stakeholders across finance, HR, and operations.

Led root cause analyses for 3 core business processes, resulting in a 25% increase in operational efficiency through redesign.

Translated complex business requirements into precise functional specifications, ensuring seamless handoffs and clarity for development teams.

Provided critical support for multiple ERP implementations, managing User Acceptance Testing (UAT) and stakeholder communication.

Developed comprehensive Business Requirements Documents (BRDs), user stories, and process flowcharts for enterprise-level software projects.

Alpha-Beta Consulting LLP
|

IT Support Professional

Lagos, Lagos State, Nigeria

Summary

Delivered Tier-1 and Tier-2 technical support to 100+ users, achieving a 95% customer satisfaction rate.

Highlights

Provided Tier-1 and Tier-2 technical support to over 100 users, consistently maintaining a 95% customer satisfaction rate.

Reduced average incident resolution time by 70% through proactive troubleshooting, comprehensive documentation, and process optimization.

Trained non-technical staff on IT systems, significantly boosting adoption rates and reducing support ticket volume.

Managed installations and configurations of diverse hardware, software, and network systems, ensuring optimal performance.

Maintained accurate IT asset inventory and coordinated with vendors to ensure timely system upgrades and repairs.

Education

University of Nigeria, Nsukka
Nsukka, Enugu State, Nigeria

B.Sc.

Statistics

Languages

English

Certificates

AI and Developer Productivity

Issued By

LinkedIn

Generative AI: The Evolution of Thoughtful Online Search

Issued By

LinkedIn

Prompt Engineering with ChatGPT

Issued By

LinkedIn

Software Testing: Alpha Testing in an Agile World

Issued By

LinkedIn

Azure Administration Essential Training

Issued By

LinkedIn

R Essential Training: Wrangling and Visualizing Data

Issued By

LinkedIn

Certified Tester Foundation Level (CTFL)

Issued By

ISTQB

International Software Testing Qualification Board (ISTQB)

Issued By

ISTQB

Power BI Essential Training

Issued By

LinkedIn

IIT Information Library Foundations Certification (ITIL)

Issued By

EXIN

Skills

Software Testing

Manual & Automated Testing, Test Planning, Test Case Design, Defect Tracking, Regression Testing, UAT, Functional Testing, Load & Performance Testing.

Automation Tools

Selenium, Cypress, Postman, JMeter.

Business Analysis

Requirements Gathering, Use Case Design, Process Mapping, GAP Analysis, Stakeholder Engagement.

IT Support & Systems

Windows Server, Active Directory, Network Configuration, System Troubleshooting, Linux, Windows, System Administration, System Installations, System Support, Network Support, Administrations.

Project & Collaboration Tools

JIRA, Confluence, Asana, Agile & Scrum, Waterfall, Microsoft Teams, Microsoft Azure Board.

Databases & Scripting

SQL, MySQL, SQL Server, Python, JavaScript, Microsoft Visual Studio, VSCODE, JUPITA NOTEBOOK.